• User interface for Web-based ordering
• Integrated CRM module
• Database of Mobile phone models Mobile communications service providers
• Order placement to providers
• Customized interface for every client
• Extensive reporting facilities
• Order confirmation by email

The system's core is the database with the main core classes implementing the basic business logic. On the top of core functionality a customer specific features (including GUI modifications) have been elaborated. A proprietary Customer Relations Management system was integrated with the main application, which allowed to perform quick tracking of the customer orders and to provide instant reporting on the status of the order. The system comprises the following modules:

Wireless Module (customer-specific)
Ordering of mobile devices and accessories, selection of the carrier, shipment to other locations allows to place an order and to receive the ordered item.
Coverage research can be ordered for some locations to ensure that the chosen carrier can provide communication services in the desired location
Approval of the orders and their tracking to ensure that only a correct number of devices will be ordered to backup necessary tasks and that only authorized models will be used
Customer Care Support Manager (CCSM)
Maintaining the databases of clients, their requests and their status.
Coverage research can be ordered for some locations to ensure that the chosen carrier can provide communication services in the desired location
Approval of the orders and their tracking to ensure that only a correct number of devices will be ordered to perform necessary tasks and that only authorized models will be used
Integration with Wireless module allows to instantly and comprehensively address the customer inquiries, as well as to place orders on customers' behalf.
Reports module that allows producing numerous reports